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Writing a book is hard enough. Getting book reviews can drive an author to distraction.

One of our members, C.M. Huddleston, brought our attention to a frustration many authors share: “I have spent two days trying to market my books and get reviews. So far I feel my time has been wasted. Any ideas out there?” One of her books has been out for three months, the other for more than a year. The concern is practical, obtaining good reviews is one of the best ways to generate book sales.

There are pathways through the thicket.  I wrote about some good indie review sites, and some well-established reviewers as well, my October 30 post.  But there’s much more to cover in the area of reviews, and starting with this post, members of the BookWorks team will be talking about some of the ways and places for you to go after them.

HOW TO GET THOSE ELUSIVE BOOK REVIEWS

I’d like to start with Goodreads book reviews, which in some ways are simpler and more useful for authors than those at its corporate mothership, Amazon.com.

Goodreads reviews lack proximity to the actual “buy” pages that you get on Amazon, but Goodreads reviews are well worth the effort for other reasons.

It’s an enormous system, hosting more than 10 million reviews of an estimated 700,000 titles.  Those reviews are not limited in use to Goodreads, either.  They also are syndicated and referenced and show up at Google books, USA Today, the Los Angeles Public Library, WorldCat, Better World Books and other locations.

You can also display them on your own site, too.  Once you have a book in the Goodreads system, you can take advantage of the reviews in another unusual way, slapping a review widget on your website, or your book’s landing page.  Goodreads lets you designate a book (by its ISBN number), provide a header text for it (an example on their site provides “Goodreads reviews for The Adventures of Huckleberry Finn”), specify the size, and then post the Goodreads reviews – even new reviews as they come in, in real time.

Goodreads book reviews by Randy Stapilus for Bookworks.com
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Goodreads said on its site, “With our community of avid readers, Goodreads can deliver quality reviews on a scale that no individual bookstore or service can match.  By providing added content on nearly every book page, your site becomes more engaging, entertaining and informative, guaranteeing your customers will stay on each page longer.”

Writer Michael Kozlowski in August listed GoodReads as one of the best book review places on the web, saying,  “There are millions of reviews and people buzzing about new books coming out.  It has a strong social media vibe, with some books generating thousands and thousands of comments.  GoodReads is basically the Facebook of books.”

GOODREADS BOOK REVIEWS vs. AMAZON BOOK REVIEWS

As on Amazon, the more reviews you get, the more visibility you get.  And, as on Amazon, there are “top reviewers” on Goodreads who can be worth contacting directly, and pitching your book for review, if you find one who matches with your subject area.

But the whole subject of getting reviews on Goodreads is a lot different than Amazon – in most ways simpler and with a lower bar to entry.

Goodreads links itself where it can to Facebook, and there’s some encouragement for cross-linkages through the two systems.  The site Appadvice notes that, “Once you have set up an account and connected your Facebook account to Goodreads, you can see which of your friends use the app.  You can also invite friends who you think would love the app as well.  This can be done with Facebook friends or even contacts you have stored on your device.  Your friends can easily find you too and send you requests to be added to your friend network.”

Goodreads’ policies on who is allowed to review a given book appear to be less restrictive than Amazon’s.  Even authors are allowed to post reviews of their own book (though many wisely pass on that).  You may encounter fewer review take-downs at Goodreads than at Amazon.

There are limits, which do help with reader credibility.  Goodread’s guidelines on reviews say, “Commercial reviews are not allowed and will be deleted.  If you received a free copy of the book, you are required to disclose that in your review in compliance with federal law.”

Amazon and Goodreads have distinctly different review results, maybe in part because of the ways the two are structured.  An academic study at McGill University released earlier this year found “Amazon reviews have characteristics indicating that review writers are trying to ‘sell’ the book, while Goodreads reviews tend to reflect the content-orientation of the platform.  The vocabulary of Goodreads reviews favors words that highlight attributes of books, or of the experience of reading; reviews tend to be shorter and more journalistic.”

On balance, Amazon reviews were reported to be a bit more effective in selling (or discouraging purchases) of books, but that may vary according to the type of buyer reading the review.

A wise author may seek out reviews in both places – and we’ll be back shortly with suggestions for getting reviews on Amazon.

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If you think of Amazon’s book categories – all books on Amazon.com are placed into subject categories – as either crowded or lightly populated, where would you prefer your book to be?  The answer may not be as obvious as you think.  You’ll find more customers in the fast lane, which is where the highest-ranked (for popularity) books can be found, but your book may be lost in the crowd there.  The reverse is also true: there are fewer readers in the less-populated categories, but your book is more likely to stand out there.  If you’re not an established author, standing out is probably essential to selling your book.

stand+out+from+the+crowd+illuminatedMany readers scan the categories as they search for books to buy, and Amazon helps them by listing the 100 top selling (or, at least, ranking) books in each category.  The books toward the top of those lists get the most attention.  That also means getting your book toward the top of one of those lists is a brilliant marketing move.

If you can get your book to number one on a list, you can use that as a promotional talking point, describing your book as “number one on Amazon” (explaining somewhere that this was a category record).  You may gain sales simply by hitting the upper reaches of a category.

The most and least popular categories should come as little surprise if you’ve examined the books on offer at a bookstore or even a supermarket.

The top popular category, persistently (the rankings change a little over time), is Romance ->Contemporary.  Most of the rest of the top ten are romance categories too, and moving down the list you find mystery, fantasy, young adult, science fiction and, after a while, general literary fiction.  This is partly because there are fewer fiction categories than nonfiction, but it also reflects fiction’s popularity.
romance

The least popular categories tend to be technical and scientific, and nonfiction.  When TCK Publishing.com earlier this year put together a list of the most competitive and least-competitive categories, it said this was the least competitive of all: “Nonfiction -> Science -> Experiments, Instruments & Measurement -> Microscopes & Microsocopy.”

You can find opportunity here if you discover which categories relevant to your book are more or less popular, and then get your book placed in those which give it the most visibility.

How can you easily tell which categories are more popular?  Look at the entry for the book which is number 1 in the category and scroll down to find its “Amazon Best Sellers Rank,” which is its ranking among all Amazon books.  If you compare that ranking for the books most popular in various categories, you can easily see how competitive the category is – and how easy or difficult it may be to rise toward the top in that category.

Amazon automatically assigns categories to books, but you may be able to change those selections.  If you want to change your category – which is often possible – you may be able to improve your rank, even if you’re not selling more books.  And simply changing your ranking (through getting into a less-competitive category) may make your book more visible, which in turn could lead to selling more books.  Moving your book to a category that doesn’t match it would be a bad move, whatever the statistics.  But more than one category may reasonably match your book.

What if you’re writing fiction, where so many of the categories are crowded?  Look into the subcategories, and consider aiming for a place two or three levels down from the top.books cropIf the available categories don’t include the one you want, pick Non-Classifiable and look at the bottom of the page for the Contact Us link.  There, you can advise Amazon which category you think is best for the book.  Amazon will not add a category to accommodate you, but generally it will shift books between existing categories upon receiving a (reasonable) request.

Anthony Wessel, who published a 30-page book about his father, shared online a part-amusing, part-inspiring story about the power of categories.

“Recently I took this book (not really a book – sold one copy – to myself) and went through the process of putting it into categories. I contacted Amazon and told them how I wanted my book categorized. They responded twice within 6 hours each time. ‘One Minute Washington D.C. Travel Stories’ is now an Amazon Bestseller – in a very small category. I used 2 of my KDP select free days. Promoted it on our The Top 100 Best Free Kindle Books List. Gave away 251 copies. Initial rank was 756,256. After my free days it reached an overall rank of 244,849.”

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People tend to forget now, but Joe Albertson started out working at someone else’s supermarket.

Dropping out of the College of Idaho, he started as a clerk for the Safeway grocery chain. He was successful there, moving into midmanagement in his early 30s, but it wasn’t satisfying. Albertson thought he had a better way to run a grocery – they didn’t call them “supermarkets” then – and wanted to try running one on his own. Merging some of his own savings and some investments from a few other Safeway executives who believed in him, he launched his first Albertson’s at 17tth and State streets in Boise in 1939.

Befitting a store bearing its founder’s name, the Albertsons stores, which expanded quickly to Nampa and Caldwell, had a distinctive approach for the era, emphasizing not only a broad selection of food and other goods but also both self-service and strong customer service. The approach would eventually become standard in the industry, but it was new then, and Albertson’s personal insight and focus, and in many place community involvement, helped make his stores winners. Over the years he ran the company, the stores proliferated into the hundreds in many parts of the country.

Albertson’s company went public in 1959, but its founder kept a close watch until his death in 1986. In the years after that came the mass acquisitions: Seesel’s, Buttry, SuperOne, Bruno, and finally in 1999 swallowed the giant American Stores Company, which operated Jewel-Osco, Sav-on Drugs, Lucky and other stores. Closures and sales of stores followed. The public company, concerned as all public companies are about improving stock prices, began to be, apparently, more about buying and selling properties than it was about creating an innovative and popular supermarket – the basis of Joe Albertson’s successful business.

Financial indigestion was the near-term result, and in 2006 Albertsons was sold to SuperValu, and one of Idaho’s landmark businesses ceased to exist as an independent company. The Albertsons-labeled stores were slips up into various groups, bought and sold and swapped like trading cards.

Then it got a second chance.

Following a series of additional sales and mergers, which remarkably included important involvement by Safeway, Albertsons became a separate, freestanding company again. The Albertsons stores (and some others) were brought together with Safeway and some other store groups, and started operation as Albertsons LLC, still owned by an investor group. It has become again a massive company, running more than 2,200 stores around the country.

Last week, the investor group said it plans to take the company public – to again place Albertsons stock on the public stock exchanges.

What will Albertsons do now?

It could go back to the way it did business in the 90s, and some years down the road go through another round of swallowing and regurgitation.

The suggestion here, though, is that it doesn’t have to be that way.

Make that little memorial at 17th and State in Boise to Joe Albertson’s first store something of a touchstone. And remember that while much in the world may have changed since 1939, the basic business sense Albertson displayed back then is, or can be, something more durable.

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Authors find few pieces of marketing advice repeated more often than this: Get thee to a website!

But once you have a website, what do you do with it?

The primary purpose of your website is to promote yourself and your book. Part of the process of selling your book is in connecting with your reader, and a good author website offers many ways to do that.

The basic components of your website should be:
1. Contact information (if you don’t want to provide an email address, then include a message form)
2. Your social media contact information (to Twitter, Facebook, Goodreads or any others you use)
3. Information about your books
4. Biographical information – all about you, your professional background, why you decided to write this book
5. News about your books
6. Events where you will be appearing

Aside from a good photo (a professional shot is recommended), include some memoir material. Kate McMillan, a web designer for many books and authors for more than a decade, advised in a 2012 web article, “frame the content around what led you to writing, and why you write the kinds of books that you do and what you love about it. If you’re also promoting yourself for speaking engagements, or if your book is one aspect of your larger professional career, consider making your photo larger or putting it in a more prominent position on the page.”

This is good, basic advice but not enough to pull lots of people to your site. To do that, remember what the cable television channel AMC does when it promotes the web pages attached to its programs. It points out specific files, video material, games, links of all kinds available only through the website, and uses the tag line, “there’s always more on AMC.com.” It’s an approach worth keeping in mind as you design your site. The more extra information you post, the more traffic you’re likely to get. So as you post it, use the social media to let people know it’s there.

R.C. Butler of Bulldog Press, advised, “The key to a good website or blog, however, is not the information about you or your book. It is the alternative information you post that adds value to the visitor. It is this information that will keep your readers returning to your site which will help to increase your SEO scores, incoming links, and overall presence in the market.”

McMillan suggested that “Depending on the kinds of books you write, you might include a slideshow of photographs, or an audio file, or a YouTube video, or a quiz, or myriad other things that tie into the content of your books. Some authors are experts in their field and their books are an extension of a larger career – this is a great opportunity to include something interesting from the larger context of your career, such as a discount code for signing up for a related service.”

One article from USA Today (January 15, 2015) suggests more possibilities: “leaving their more compelling content on the site longer; creating clutter-free website designs to make it easier to find the best material; posting more quizzes; using prominent “embeds” of videos, links and tweets in stories; assigning long-form articles; creating never-ending pages that just scroll on with more content loads; showcasing photo galleries that stay on one long page rather than flipped pages.”

Dropping by the websites of some of your favorite writers could help too. Observe how bestselling writers, indie and traditional both, use their web space. The site for novelist E.L. James (www.eljames.com) includes soundtracks and wine lists – all background material for her novels. The site for Paula Hawkins (The Girl on the Train), www.paulahawkinsbooks.com has excerpts and useful material for readers’ groups. Blake Crouch (www.blakecrouch.com), of the Wayward Pines series, posts videos and a regular weekly show to keep in touch with his readers.

Blogging – if it’s done regularly – can keep the site fresh. Writer and marketer Joanna Penn strongly endorses blogging: “Starting a blog changed my life – seriously. It has freed my writing style up completely, and given me the confidence to get into fiction. Without the millions of words I’ve written on my blog, I would never have been able to write Desecration, my latest crime novel.”

A couple of other points to keep in mind as you pull together material for the site.

Make sure your site is “responsive,” which means smartphones, tablets and other devices will be able to read it easily. That’s a good idea generally, but Google has started to give “responsive” sites an extra push, saying that “non-responsive” websites will be downgraded in search lists. Early in 2015 I threw out a web theme I’d had in place on my site for years and replaced it with another one which, unlike the old one, is fully responsive. Fortunately, the fix for this probably won’t be especially difficult if your website is relatively small and simple: It may only involve changing the design on the web site, which often is just a matter of pushing a few buttons.

Be sure also to incorporate keywords and tags that will make the site more visible to searchers.

Visibility and two-way communication are, after all, the key to any successful wevsite.

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